These terms govern the delivery of products purchased from Bakkus.ng. By placing an order with us, you agree to the following conditions.
* We currently offer delivery to selected locations within Nigeria.
* During the checkout process, you can confirm if your delivery address is within our service area. If your location is not serviceable, you will be notified at this stage.
* We strive to deliver your order as quickly as possible.
* Estimated delivery times are provided at checkout and are based on your location and the items ordered. Please note that these are estimates and not a guarantee.
* Delivery times may be affected by factors beyond our control, such as traffic congestion, weather conditions, or public holidays. We will do our best to communicate any significant delays.
* Delivery fees are calculated based on your specific location and the total value or weight of your order.
* These charges will be clearly displayed in the order summary before you make your payment.
* There are no hidden fees. The final amount you see at checkout is the amount you will pay.
* You or a nominated person must be available at the delivery address to receive the order.
* For orders containing alcoholic beverages, a valid form of identification may be requested to verify that the recipient is 18 years of age or older. If the recipient cannot provide proof of age, the alcoholic products will not be delivered, and a re-delivery fee may apply for another attempt.
* Upon delivery, you are required to inspect the items for any damages or discrepancies. Once you sign the delivery note, you confirm that the products are in good condition. We are not responsible for damages reported after a signed delivery.
* If a delivery attempt is unsuccessful due to an incorrect address, an inaccessible location, or the recipient being unavailable, we will contact you to arrange a second attempt.
* Re-delivery fees may be charged for a second delivery attempt. If the second attempt fails, the order may be canceled, and a refund (minus the delivery and a restocking fee) may be processed.
* Once your order is dispatched, you will receive a notification, which may include a tracking link to monitor the status of your delivery.
* You can also contact our customer support with your Order ID for updates on your delivery status.
159, Idiroko Road,Powered By: Egbelade Ventures
