This Privacy Policy describes how Bakkus.ng ("we," "us," or "our") collects, uses, and protects your personal data when you use our website, Bakkus.ng, and our services. We are committed to protecting your privacy in accordance with the Nigeria Data Protection Act (NDPA) and other applicable laws.
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
We collect various types of personal data to provide and improve our services to you. The information we may collect includes:
Your name, email address, phone number, and delivery address.
Details about your purchases, payment information (such as credit/debit card details), and order history. We use secure, third-party payment gateways, and we do not store your full payment card details on our servers.
If you create an account, we collect your username and password.
Usage Data: Information about how you access and use our website. This may include your IP address, browser type, pages you visit, the time and date of your visit, and other diagnostic data.
Location Data: We may collect and use information about your location to provide you with relevant services, such as fast delivery. You can enable or disable location services on your device.
We use the information we collect for the following purposes:
To Process and Fulfill Your Orders: We use your personal and transaction information to process your purchases, deliver your items, and provide customer service.
To Improve Our Services: We analyze usage data to understand how our customers use our website, which helps us to enhance the user experience, improve website functionality, and develop new products and services.
To Communicate with You: We may use your contact information to send you order confirmations, updates about your delivery, promotional offers, and newsletters. You can opt out of marketing communications at any time.
To Ensure Security: We use your data to prevent fraud, detect illegal activities, and protect our website and users from unauthorized access.
To Comply with Legal Obligations: We may be required to process your personal data to comply with legal requirements, such as tax and accounting regulations.
We do not sell your personal data to third parties. However, we may share your information with trusted third parties in the following circumstances:
Service Providers: We may share your data with third-party companies that provide services on our behalf, such as payment processors, delivery partners, and IT service providers. These providers are bound by confidentiality agreements and are only permitted to use your data to perform the services we have contracted them for.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid request from a public authority (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
Under the Nigeria Data Protection Act (NDPA), you have the right to:
Be Informed: You have the right to be informed about how your personal data is collected and used.
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Object to Processing: You have the right to object to the processing of your personal data in certain circumstances.
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. To exercise any of these rights, please contact us at info@bakkus.ng. We will respond to your request within a reasonable timeframe.
We are committed to ensuring the security of your personal data. We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. We use secure servers, firewalls, and data encryption to safeguard your data.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device that help us improve our website and provide a more personalized experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
159, Idiroko Road,Powered By: Egbelade Ventures
